Terms and Conditions
Last updated: 21 October 2025
Welcome to Rizbiz! These Terms & Conditions explain the rules for using our website and buying products from us. By using our site or placing an order, you agree to these Terms. Please read them carefully.
1. Who We Are
This website is operated by Rizbiz Projects Ltd, a company (reg number: 16674623) registered in the United Kingdom. "Rizbiz", "we," "us," or "our" refers to our online store. Our address is "Rizbiz Projects Ltd, 32 Cage Hill, Swaffham Prior, CAMBS, CB25 0JS, United Kingdom". "You," "your," or "customer" refers to anyone using our website or buying products from us. "Website" is our online store. "Products" are the items you can buy from us. "Order" is your request to buy Products.
2. Agreeing to our Terms
By using our Website and placing an Order, you agree to these Terms. If you don't agree, please don't use our site or buy from us.
3. Product Information
We try to be accurate with product descriptions, prices, and availability, but mistakes can happen. We can correct errors and change information anytime without notice. The colors you see may vary depending on your device. All Products are subject to availability.
4. Pricing and Payment
All prices are in GBP (£) and include VAT where applicable. Prices can change, but not for orders already confirmed. We accept various payment methods (please see Accepted payments page for more details). All payments are securely processed by our third-party payment provider, Stripe. By providing your payment information, you agree to the terms of our payment processor. We do not store your credit card details on our servers.
5. Ordering
To place an Order, you must be at least 18 years old and legally capable of entering into binding contracts. By placing an Order, you confirm that you meet these requirements. Once you submit your Order, we will send you an email confirmation. This email is not an acceptance of your Order, just a confirmation that we received it.
6. Shipping & Delivery
We offer various shipping options. Costs and estimated delivery times are shown at checkout. You're responsible for providing an accurate delivery address. We're not responsible for delays outside our reasonable control. You are responsible for the Products once they're delivered.
7. Returns & Refunds
For details on returning products and refunds, please see our Return & Refunds Policy. Your legal consumer rights are not affected.
8. Your use of our website
You agree to use our Website lawfully and respectfully. You must not:
- Post anything harmful, illegal, or misleading.
- Engage in spamming or unauthorized access.
- Infringe on anyone's intellectual property or privacy rights.
- Use false information or act fraudulently.
- Interfere with others' use of the site.
We can cancel orders, suspend accounts, and block access for fraudulent activity or misuse.
9. Intellectual Property
All content on our Website, including text, images, and logos, belongs to Rizbiz or our suppliers and is protected by law. You can use it for personal, non-commercial purposes only. You must not copy, reproduce, or distribute it without our written permission.
10. Our Liability
We aim for accuracy, but information may sometimes be out of date. We are not liable for indirect losses (like lost profits) or failures due to events beyond our control (e.g., natural disasters, war). Our maximum liability for any loss related to your order is limited to the Product's purchase price. We do not limit liability for death, personal injury caused by our negligence, fraud, or your legal rights regarding faulty goods.
11. Termination
We can terminate your access if you violate these Terms. We may delete your content but might keep transaction details for legal compliance.
12. Disclaimer
You use our services and transact at your own risk. We are not responsible for actions or warranties of sellers or manufacturers. We don't guarantee the quality, suitability, or accuracy of products or content on the Platform. The website, content, and products are provided"as is," without warranty.
13. Security & Responsible Disclosure
We take security seriously. If you find a vulnerability, please contact us immediately with details. Please don't exploit vulnerabilities; we may take legal action for misuse. We appreciate responsible disclosures but do not offer bounties.
14. Governing Law
These Terms are governed by the laws of the United Kingdom. Any disputes will be handled exclusively by the courts in the United Kingdom.
15. Changes to These Terms
We may update these Terms at any time. Changes will be posted on this page. Your continued use of the Website after changes means you accept the new Terms.
For any questions about these Terms, please see our contact page and reach out to us.